Changelog, updates, and direct contact
When something shifts—from product tweaks to roadmap experiments—I log it here. Reach out any time you need help, have a feature request, or want to share how AnimateImage fits your workflow.
Latest updates
Navigation refresh and new company pages
Simplified the footer, launched dedicated About, Blog, and Support pages, and clarified how to reach me for feedback.
Workflow stability pass
Hardened Sora 2 queues, improved watermark removal retries, and added clearer dashboard error messaging.
Early access cohort onboarding
Opened a small wave of invite codes and collected use cases from agencies, indie creators, and studios to fine-tune the roadmap.
Need a hand?
Click the “Contact Support” button under your avatar. It opens an email with a direct line to me—share prompts, screenshots, goals, anything that helps me help you.
Prefer typing your own note? Email email. I log every request, track fixes, and keep you updated.
Your feedback shapes the roadmap. If something feels off—or sparks a new idea—tell me. I want AnimateImage to be the calm, confident teammate you reach for when deadlines close in.
Before you write
Most messages are answered in one round if they arrive with a little context. Here is what makes a reply fast, and what you do not need to report.
- The email address on your account, so we can find your balance without a back-and-forth.
- The plan name and the charge date for anything billing related, never the card number.
- For a generation that came out wrong: the model, the prompt, and roughly when you ran it.
- A failed job needs no report at all. The credits were returned to your balance automatically when the provider dropped it.